KPI for Call Centers
(About.com) We've added additional detail to the Key Performance Indicators (KPI) section. The article Call Center KPI lists KPI commonly used in call centers and explains each of them. If you operate a call center, or if you deal with one, you'll want to know t
Update update feed set failed_fetches=0, fetched=current_timestamp() where feed_id = 997 failed: 1142 [UPDATE command denied to user '334187_hdlns_ms5'@'10.187.248.89' for table 'feed'] in [update feed set failed_fetches=0, fetched=current_timestamp() where feed_id = 997]
updated 997 (Management), inserted 10, updated 0, at 2012-05-26 16:58:06