Keep Your Eye on the Prize
(AutoRants) A particularly progressive service manager at a suburban
Detroit BMW dealership once told me that it was the job of the sales staff to
sell a customer their first BMW, but that it was the job of the service
department to sell them their 2nd, 3rd,
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updated 11675 (Grant's Auto Rants), inserted 0, updated 0, at 2012-05-29 18:45:13
Articles from: Grant's Auto Rants (Grant'sAutoRants)
