Customer Service Not Tied to the Phone Anymore
(Newsfactor.com) Consumers are demanding better service in unprecedented ways. In the past several months, public outrage has helped beat back efforts by Bank of America, Netflix and Verizon to raise fees or significantly alter services. The victories come at a time
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updated 14891 (NewsFactor Network), inserted 15, updated 0, at 2012-06-02 14:49:35
