Articles from: Customer Service Point (CSP)
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| Oct 18, Outsourcing of Customer Service and Call Centers, what's the buzz? (more) | 2012 01 04 |
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| Jan 9, Best advice starting small business: do what the big guys don't (more) | 2012 01 04 |
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| Apr 8, Do Loyalty Programs fit your Overall Marketing Strategy? (more) | 2011 04 09 |
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| Dec 6, Consumer Loyalty Programs -- Are customers sticking around? (more) | 2010 12 06 |
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| Apr 18, Twitter Marketing: If Your Customer Twitters, Should You? (more) | 2009 09 13 |
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| Jun 5, Our Free Help desk software and customer service tool directory (more) | 2009 09 13 |
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| Jul 13, How do you deal with an irate customer who believes you've been neg (more) | 2008 07 14 |
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| Apr 28, A Customer Service Fable: The Napkin, the Melon, and the Monkey (more) | 2008 04 28 |
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